If you have a Samsung Galaxy cellphone and are experiencing the error message “Moisture detected in charging port,” there are a few simple solutions you can attempt. This indicates that the USB port (charging port) on your Samsung phone or tablet has been in contact with liquids, such as water. But occasionally, when your gadget isn’t wet, it also appears. When it comes to using your device when you need it most, this common issue might make it impossible for it to charge.

Before Moving On

The moisture detected in the USB port is over the specified point if your Samsung phone shows a water drop indicator when charging. The first thing you should do in such situations is unplug your phone from the charger and refrain from charging it again until it runs entirely out of juice.

Next, turn off your phone and wipe it down with a dry towel. Subsequently, use a gentle shaking motion to eliminate any surplus moisture from the charging port of your phone. To remove any remaining water from the charging port, you can alternatively use a table fan. After that, put your phone somewhere with good ventilation to give it time to dry.

Try charging it once more after your phone is totally dry. You can eliminate the moisture-detected issue using the following troubleshooting steps if it persists.

Clear all USB cache

To remove the water drop indicator while charging, Samsung advises clearing your phone’s USB cache data if you are positive that it is dry. Let us begin with it.

  • Turn on your phone, open the Settings app, and select Applications.
  • Press and hold the Filter and Sort icon to make the Show system apps option active. Then press OK.
moisture detected in charging port
  • Tap USBSettings after swiping down.
  • Select Storage and click the button labeled “Clear Cache” in the lower right corner.
  • Restart the Device With the Charger Plugged In
  • Turning your Samsung Galaxy phone entirely off and then plugging it into a charger is another method to fix the moisture-detected message. Holding down the power button will allow you to turn your phone back on after it has begun charging. This approach, according to a Reddit user, fixed the issue. It’s also something you can try.

Turn Off Fast Charging

If the moisture-detected error disappears, you can also attempt charging your phone at a lower voltage. Your Samsung Galaxy phone’s quick charging feature must be turned off in order to accomplish this. This is how you do it.

Open the Settings app and select the Battery option.

Press the Settings icon for charging. Turn off the switches that are adjacent to the Fast, Super, and Fast wireless charging options.

Charge Your Phone via Computer 

moisture detected in charging port

If your phone is already dead and you are unable to stop the fast charging feature, you may try charging it via the USB port on your computer, which has a lower voltage.

For at least thirty minutes, charge your phone by plugging it into the USB port on your computer. To check if the issue recurs, turn on your phone again and use a standard charger to charge it.

Force Stop Android System

As the name suggests, Android System is a system application that controls a number of your phone’s functions. The “Don’t use charger/USB port” warning message on your Samsung Galaxy phone may occasionally become stuck due to temporary problems with this software.

  • To see whether everything goes back to normal, you might try force-stopping the Android System application.
  • Turn on your phone, open the Settings app, and select Applications.
  • Press and hold the Filter and Sort icon to make the Show System Apps option active. Then press OK.
  • Use the scroll bar to tap the Android System.
  • Select the Force stop option located in the lower right corner and press OK to validate.

Sign in and out of your Samsung account

moisture detected in charging port
  • Try logging out of your Samsung account and back in again to see if it resolves the problem. This technique, according to a number of users on a Samsung forum, helped permanently erase the moisture-detected mistake. It’s also something you can try.
  • Launch the Settings app, then press and hold your name at the top. Once at the bottom of the page, scroll down and select Sign out.
  • To ensure, press Sign out one more.
  • Currently, tap the Samsung account at the top of the Settings app and log in with your details.

Use Safe Mode

When debugging your Android phone, Safe Mode might be quite helpful. Try starting your phone in Safe Mode if the aforementioned fixes don’t seem to be working for you.

The instructions listed below will boot your Samsung phone into safe mode.

  • Hold down the power button until the power menu appears.
  • Enter Safe Mode by long-pressing the Power off icon and tapping the Safe Mode icon.

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