Numerous factors might cause a call to fail, including poor reception, a broken connection, network settings, phone problems, user mistakes, interference, and more.

We’ll assist you in determining the cause of your calls’ failures and provide solutions in this Why Are My Calls Failing guide.

The Reasons Behind Calls Failed

Understanding why a call failed might be challenging, particularly if it seems “normal.” You might get a “Call Failed” error for a number of typical reasons, such as:

  1. Your cell phone signal is weak, or the recipient’s signal is weak.
  2. The phone of the recipient is not working or is off.
  3. carrier-related problems for the recipient.
  4. The number you are attempting to contact is not operational at this time.
  5. There’s a chance the recipient blocked you.
  6. Your device or network connection might be having issues.
  7. There’s a chance that the number you’re phoning is busy or has a lot of calls.

Ways to Fix “Call Failed” Errors

A “Call Failed” message could just need a small tweak or a more involved solution. Here are a few solutions for failed calls.

‘Call Failed’ Fast Repairs

Arrive at a more robust signal. Calls may not go through if there is a weak mobile signal.

Make your call at a later hour. Try waiting and calling again later to see if the fault resolves itself if you think the reason your call is failing is a busy line.

Turn off your phone. After completely shutting down, turn on your phone again.

Reach out to your carrier. If the issue is related to your carrier, such as a necessary carrier settings update or a carrier-wide outage, you can find out from your service provider (e.g., Verizon, AT&T, etc.).

Get in touch with the maker of your phone. Try contacting Apple Support (for iOS users) or the support for your Android smartphone (e.g., Samsung, etc.) if you believe the issue is device-specific.

“Call Failed” Solutions for Android and Apple Phones

Try these procedures to restore your device’s functionality if you think your “Call Failed” error is the result of a hardware issue.

1. Restart Your Phone

why are my calls failing

Check for a strong signal and restart your phone. This should resolve a call failed issue most of the time, allowing you to make and receive calls once more.

2. Reset Network Settings

Network settings reset: This allows you to return your mobile network to the carrier settings that were in place when you bought your iPhone or Android phone. In addition to fixing the “Call Failed” problem, this will transfer or reset settings, disable data roaming, and remove the data usage statistics.

Method for resetting the network settings on your iPhone:

  • On your phone, launch the “Settings” app.
  • Press “General”
  • Click “Transfer or Reset”
  • “Reset” is tapped.
  • Click “Reset Network Settings”
  • How to reset an Android device’s network settings:
  • On your phone, launch the “Settings” app.
  • Click “General management”
  • “Reset” is tapped.

3. Clear Cache and Data Through the Call Settings App

It could be necessary to clean the cache of calling apps such as WhatsApp, Google Hangouts, Zoom, Apple FaceTime, and Facebook Messenger before making calls.

Make sure your Wi-Fi passwords are accurate and that you are online before emptying your cache.

How to empty the cache on an iOS device:

why are my calls failing

On your phone, launch the “Settings” app.

Press “General”

Choose “iPhone Storage”

Locate the appropriate app.

Choose “Offload app” or, if it’s not already selected, “Reset cache on next launch.”

Try calling someone using the app after the cache has cleared.

How to empty the cache on an Android device:

On your phone, launch the “Settings” app.

Click “Apps”

Locate the appropriate app.

Press “Storage”

“Clear cache” should be selected.

Try calling someone using the app after the cache has cleared.

4. Uninstall and Reinstall Apps

One of the newly installed apps might have started the problem if you installed them recently. Reinstalling and uninstalling the software could fix the issue.

How to remove and reinstall applications on iOS:

  • Tap the app you wish to remove on iOS, then wait for the apps to start shaking.
  • Click the “X” in the app’s corner to remove it.
  • Hit “Uninstall”
  • If you want the apps to stop shaking, tap the home button.
  • The Apple App Store should open.
  • Locate the relevant app and reinstall it.

How to remove and reinstall apps on an Android device:

why are my calls failing
  • To install an app, press down on it.
  • On the “Uninstall” icon, tap.
  • When prompted, select “OK.”
  • Click on the Google Play Store icon.
  • Click on the Google profile icon located in the top-right corner.
  • Choose “Manage apps & devices”
  • Press “Manage”
  • Sort apps according to “Not installed.”
  • Select the relevant application, then hit the install button in the upper-right corner.

5. Disable Bluetooth

Turning off Bluetooth may resolve call failure warnings on Android and iPhone if you’re having problems with associated devices.

How can I disable Bluetooth on iOS?

On your phone, launch the “Settings” app.

Toggle “Bluetooth”

Set the Bluetooth status to “off.”

As an alternative, scroll down from the home screen to turn the Bluetooth symbol “off.”

How to disable Android’s Bluetooth:

On your phone, launch the “Settings” app.

“Connections” is tapped.

Turn Bluetooth “off” by flipping the switch.

As an alternative, scroll down from the home screen to turn the Bluetooth symbol “off.”

6. Call Forwarding

Call forwarding allows you to route calls so that when someone dials your number, they are immediately forwarded to another number. Call forwarding can be easily turned on or off if calls aren’t arriving on the intended phone.

7. Reinsert your SIM card

why are my calls failing

Make sure the SIM card is inserted into your phone correctly by manually inspecting your SIM card tray. Using the SIM eject tool that came with your smartphone, you can accomplish this.

Your Android or iPhone should be able to make and receive calls if the SIM card is inserted into the SIM card tray properly. The SIM card slot can be found beneath the back cover of your Android handset, typically above the battery, or on the side of your iPhone.

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