In areas without access to regular cable or fiber-optic internet services or in rural areas, satellite internet has grown in popularity as a choice for residents and companies. Viasat and HughesNet are the two leading satellite internet service providers in the US. When both businesses provide comparable services, some significant distinctions may influence whether a provider is the best choice for particular consumers.
In this comprehensive review, you’ll see the battle between Viasat vs. HughesNet as we compare their internet plans, pricing, speed, data caps, and customer service. By the end of this article, you will know more about what Viasat and HughesNet offer and which company would best fit your everyday internet demands. Let’s dive in!
- Speed and Data Caps
While selecting an internet service, speed is among the most crucial considerations. HughesNet and Viasat provide high-speed internet, although Viasat’s speeds are often better. HughesNet’s maximum download speed is 25 Mbps, compared to Viasat’s up to 100 Mbps. It’s essential to remember that the speeds offered by both providers might change according to your location and the time of day.
For users of satellite internet, data limitations are a crucial factor. With rates ranging from 35 GB to 300 GB per month, Viasat has more significant data limits than HughesNet. However, the monthly data allowances for HughesNet’s plans vary from 10 GB to 50 GB. Your internet speeds will slow once you’ve used up your data allotment with either provider until the following monthly cycle. Viasat might be a better choice if you consume a lot of data.
- Price and Plans
Another crucial consideration when selecting an internet service provider is cost. While HughesNet’s plans start at $59.99 monthly, Viasat’s start at $50 for their entry-level service. But it’s essential to keep in mind that, for the same price, Viasat’s plans often provide more bandwidth and better speeds than HughesNet’s do.
Both providers have various plans available, so assessing your demands and financial situation is crucial before selecting one. Also, if you’re searching for TV or phone service, check out the bundle choices Viasat and HughesNet offer, as both companies provide savings.
- Equipment and Installation
Specific equipment is necessary to use the internet services offered by Viasat and HughesNet. When you sign up for Viasat’s favor, they provide you with a satellite dish and modem at no additional cost. Even while HughesNet offers its equipment for free, if you need more confidence putting it up yourself, you could have to pay for installation.
One thing to remember is that to use their services, Viasat and HughesNet both require an unobstructed view of the southern sky, so make sure you have one before registering with either company.
- Customer Service and Support
Reasonable customer assistance and service may make all the difference regarding internet access. Viasat and HughesNet provide round-the-clock customer assistance, although opinions are split. While some consumers have had positive experiences with both suppliers, others have had negative ones.
Although Viasat has operated longer than HughesNet, it may have more outstanding expertise in resolving consumer difficulties. What’s more, Viasat has a better rating than HughesNet on the Better Business Bureau website, with an A+ rating instead of a B rating.
- Reliability and Weather Conditions
One downside to satellite internet is that it can be affected by weather conditions. Service disruptions can be brought on by rain, snow, and severe winds. Both Viasat and HughesNet are aware of this issue, but their approaches to service disruptions brought on by the weather differ.
If your service disrupts for a lengthy period due to weather, Viasat’s service guarantees to pay you back. In contrast, HughesNet needs to make this promise. Both service providers have backup systems and cutting-edge satellite technology to reduce weather-related service outages.
Reliability is a different aspect to take into account. While Viasat and HughesNet provide dependable service, Viasat has a marginally superior track record regarding uptime and service disruptions. But it’s important to remember that no internet connection is faultless, and troubles might happen for several reasons.
Viasat and HughesNet provide dependable and quick satellite internet access, making them excellent choices for residents of outlying or rural locations. Considering aspects like speed, data limits, cost, equipment, customer support, and reliability is crucial when deciding between the two options.
Viasat can be your best option if you want a lot of data and quick speed. However, HughesNet can be an excellent option if you’re on a tight budget and want less bandwidth or speed. Additionally, Viasat can be the best option if you value top-notch customer service and support.
Choosing which provider will always depend on your needs and circumstances. Before selecting a choice, studying and weighing all your options is essential. You can get dependable, quick internet access with the appropriate provider no matter where you reside.